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PDL threats

Date: Mon, 12/28/2009 - 07:43

Submitted by susan s
on Mon, 12/28/2009 - 07:43

Posts: Credits: [Donate]

Total Replies: 6


I live in Texas and have a pdl from Ace Cash Express for $550.00. I have paid $320. Due to financial matters I had to default on my loan. They are now calling my home, work, etc. Just this morning I received a call from them regarding my "case file" and if I couldn't pay in full today they couldn't help me and would be contacting my boss and HR. They stated they were pursuing this as a hot check matter as well. I did not write them a check, they were performing ACH's to my bank account, which is now closed and overdrawn as well. What should my next steps be?


OK, I have been reading more and more where Ace Cash Express is getting nastier and nastier (most payday lender employees are), anyway, they need to be reported immediately to the corporate office, they made misleading statement to you "case file" which would lead the customer to believe there is a court case already filed against them, clearly against the law unless they can produce the documentation backing up their threat. I would make sure once you contact the corporate office that you are filing a complaint against them for making misleading statements, with the FTC (link in my signature), also file with the BBB and your Attorney General's office, and PLEASE follow through with the complaints, it is very important!! You can file an online complaint with your attorney general's office at the link below:
http://www.oag.state.tx.us/consumer/complain.shtmlr
You can contact Ace Cash Express corporate office at (972) 550-5000.
File a complaint with the BBB:
https://odr.bbb.org/odrweb/public/getstarted.aspx?siteID=40

Make sure you detail your complaint, provide addresses of the office who made the threat, the name of the employee (if you got it), phone numbers of the corporate and local office, the amount you borrowed, the fact that they stated there was a "case file" against you which led you to believe there was an actual court case filed against you, let them know that you were given misleading information about the "case file". Just make your complaint very informative! Include the date and time they called, the number where you received the call, etc. The more information you provide when you file a complaint, the better the chances of it being investigated. Incomplete complaints are usually 'filed' for later consideration, complaints which are clear and concise with complete information are more apt to receive action. Just keep that in mind! Good luck!


lrhall41

Submitted by Shazzers on Mon, 12/28/2009 - 08:21

( Posts: 17344 | Credits: )


Shazzer!!!!! I have a question. I currently have 1500 dollars in unpaid payday debt from Advance America and Easy Money. My account is currently closed, but should I be worried about getting sued? Both companies have been calling 3 or 4 times a day and I have been trying to avoid them as much as possible. What can I do on my end to stop the calls? I know the obvious answer is "pay your debts", but i really cannot do that right now. I am so stressed right now. Can anyone help?


lrhall41

Submitted by on Mon, 12/28/2009 - 08:41

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Quote:

Originally Posted by Anonymous
Shazzer!!!!! I have a question. I currently have 1500 dollars in unpaid payday debt from Advance America and Easy Money. My account is currently closed, but should I be worried about getting sued? Both companies have been calling 3 or 4 times a day and I have been trying to avoid them as much as possible. What can I do on my end to stop the calls? I know the obvious answer is "pay your debts", but i really cannot do that right now. I am so stressed right now. Can anyone help?


Well, they do have a right to call you to try to collect their money so you actually have no recourse legally to stop the calls but, if you have good intentions to pay this debt this is what I would do. Since you have already defaulted you aren't eligible for the EPP. What I would do is send them a letter (certified return receipt requested) asap, in the letter I would outline my plan to pay them back, make sure it's something you can afford! They will probably deny the plan and tell you that you MUST pay it back in full, however, with that letter I would include a good faith payment via money order. Then I would continue to send them payments (as outlined in the letter) via money order, certified mail. The purpose of this is, if they sue you (and they will eventually sue you) you will at least have proof in court that you TRIED to work something out with them! Keep copies of all letters, signed green cards, money orders, EVERYthing so if it does go to court you can show proof you TRIED! By the time this actually goes to court you will probably have them paid off anyway, and if they send back the money orders, save them up and you might have your loans almost paid off. That's what I would do. Unless you can talk them into a payment plan.


lrhall41

Submitted by Shazzers on Mon, 12/28/2009 - 09:10

( Posts: 17344 | Credits: )