I could use some help on this one.
My wife has a student loan through her college, and the loan is being serviced by ECSI. About 7 months ago we called to ensure they had out proper contact information, including our new address (we moved over a year ago) and phone numbers.
Fast forward to last week and we get a letter from GRC. It turns out ECSI has not sent us any bills, did not call us, reported the late pays to the credit agencies, and basically hosed us. GRC is now handling collecting the account, and has added on $680 in fees to the $1500 original balance.


