I live in Alabama and I have a payday loan with Approved Cash Advance. I have been a customer here for 3 years off and on. The people have always been very friendly, respectful and helpful and I have had to pay off a loan in payments before,there and 2 other places to be exact. I always say "never again" but in this economy who doesn't need help and I am on a single income. So they have this new manager, a young girl who has NO expertise in customer service. She is rude, confrontational, hostile, difficult and thinks she yields some kind of power.