Short version of what's been happening:
Up until recently, my FAFSA has completely covered all my school needs. I've even had extra after each semester to spend on food/housing/whatever.
Last year, I started going to a pretty good university, and FAFSA was going to cover most of it, with only 2k or so needing to be paid by me/loans.
My Pell Grant and Unsub loan provider was Chase, and they approved both loans, and on their website had claimed to send them.
But the school never got the money. I tried going online, and for some reason my account kept looping. Like...