Platinum Services keep taking $99.95 out of my account as well. They have done this twice for the past two months. I called the 800 # provided by the Bank and the people that answer has an attitude, they won't give me any info and say that I don't have an account with them. I am at a dead end. I am going to close my acct and open new one. I think you should do the same, they will just keep right own helping themselves if I continue to let it happen. I have no idea who they are


