This is the e-mail conversation I have been having with Astro Lending. They at one point say my account is paid in full and than the next e-mail say it is being sent to collections. They owe me money... They certainly have some nerve.
Ms. Flowers,
I completly understand that you are just doing your job, but I would appreciate it if you would forward my e-mail to your supervisor in order to get this taken care of outside of the legal system.