I hope someone can answer this for me. I haven't called Amex yet but will tomorrow. Here is the situation:
In August, I put my Amex on a DMP. I made a few payments to Amex via the DMP until we got the proposal from Amex. I did not like the proposal so cancelled my DMP. Since that time, I made payments on my own (at least the minimum that was on my statement).
In January, I got a letter from Amex saying I had successfully completed the enrollment period (4 months) to benefit from a lower interest rate.
Huh?