My wife has been working with a debt consolidation company, Compass Credit, for about a year and a half now. She has been paying them $350/month during this time. I also gave her $3500 to add into the account. She can never get a hold of them on the phone and they don't return her calls. When she does call, they tell her that they are trying to settle her debts, and they have settled 3 of the smaller ones.