I need an advice how to settle my $4000 of American Express. I was behind 2 months of this account because I enrolled to Credit Solutions, they ripped me off, don't do anything, so I cancel them , get the refund back (70%) and enroll to Care One Credit, but they don't handle AMEX. Should I send letter to them to ask them a settlement reducing down first or call them first? I don't know their address? Talked to their customer service, she seemed to be helpless, just want me to pay first. My interest is from 3.9% now become 17%. Please help