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I have a question, we sent out the cease and desist letter quoting some areas of the Fair Credit Act regarding the calls at work, threatening with sending the sheriff to arrest etc. sent certified returned receipt, got the receipt back with a signature and today my son got another call from the collection agenty when he told a Mr. Silva that he was not to call him at work as the letter he sent said, Mr. Silva said he had not gotten any mail,when told we had the returned receipt signed Mr.