Well, I just took another hit from James Lombardo. My account with Citi that he was supposedly working on has gone to collections at GC Services.
What should I do? I have heard nothing from this CA yet, and it has been with them since May.
I would like to settle the account but do not want to deal with a CA if I don't have to. Of course, Citi is telling me that is the only way, despite the situation. At first, they asked me if I had been contacted by or had contacted the CA myself over the last 30 days, to which I responded "no".