of my sharing the BOA story was for those who do not know, fees can be refunded and you do not have to take a call center rep word as the final word. One should not stop fighting for ones rights until the fat lady sings. I knew I was in the right and was frustrated. I never said any of the reps were outsourced to any other countries and I did get EVERYONES name. In my original post I included the corporate # for the EXECutive office (aka CEO, head dude) and i hope someone else gets use of that #


