I had an account with express in 2000 I have already paid it off in full. This mess is still on my credit report which is a major inconvience b/c I am trying to get a house. I would like a phone number or something so I can get in contact with someone about this matter ASAP! This needs to be removed. I also need a letter saying that I paid it in full. I have my official receipt from the store, that I paid it off.