I have hired an attorney to help negotiate debt settlement with CCs. We called Amex about one of my cards today to authorize the attorney to negotiate on my behalf but were automatically referred to Zwicker & Associates.
We (my wife and I) have three cards with Amex; two in my name. Only one of these cards was, at least as of today, referred to Zwicker. We received three separate account cancellations from Amex last week. BTW, these three cards represent 40% of our total CC debt.
Amex's aggressive and quick action (we weren't even 90 days late) caught us off-guard.