I have been receiving collection letters from two different collection agencies, both of which list IDT Carmel as the creditor. I have never heard of such a company and cannot find anyone to speak to about the debt. I am receiving letters from a company called Encore and a company called Bay Area Credit Service, LLC. I have called both companies. Bay Area has no record of any account under my name, and can only leave messages for Encore. I do not have any idea who IDT Carmel is, or how to contact them. I need to know who they are, how much I owe, and why.