Ok...let me tell you all a story...
May 09 I received a phone call from Capital Management (Cap Man) stating that I owed $1087 from Credit One Bank and that they were willing to settle for 60% in 6 monthly installments. Great I thought. I mean I've been in debt for a long time and this was the best thing that could've happened. So yes I gave them all the information (needless to say I was pressured by my significant other--she's tired of this). Cap Man told me they would send me a letter explaining the terms of the settlement.
2 months later, 2 payments later, no letter.