Hi, I sent a letter cancelling my account with Great Plains and asking for a refund for the overpayment. This is what they sent me:
Dear Ms. Smith:
Pursuant to your request, we have removed your contact numbers from our system and we will make no further ACH debits from your account. Your account has been closed from further activity. I tried to check the account online and it is showing blocked from further activity.
Does this mean that the account is PIF since thay did not send a formal letter stating that?