Someone stole my identity and used it to open an account with DirectTV, the account became delinquent and it is now in collections. I found out through a routine credit check. I called the collection agency and they told me that I must send a letter along with the copy of the police report. Is there a form letter that I can use to send the collection agency? I don't know what to write. What else should I do? I already placed a fraud alert on my report and have a police report. How can I get this negative mark off from my record?