I'm dealing with the second collection agency that my account with Washington Mutual (formerly Providian) has been referred to. The first CA offered a settlement (mid-April) (payable in three sizeable mo/amts). When I told them I could not afford that amount, they said they could not accept a monthly payment plan, thou I could continue to send payments to decrease the debt. After continued calls, I wrote a cease telephone letter and requested debt validation. They never responsed. Now I have been contacted by another CA. This CA wants 10% monthly payments. I cannot afford that amount.