I am in my own private payday loan hell. I, too, have two loans from Pinion. Actually, I just today learned that they were both Pinion loans when dealing with the (ahem) less-then-friendly customer service rep. She wanted nothing to do with trying to help me, or work with me or make arrangements with me that worked for me. She very rudely said, "You better MAKE it work, or we will continue to collect it on your behalf!" Is there any reason they have to be so rude and try to make you feel lower than you already do? Anyway, that was United Cash Loans.