Why do some of them lie and try to be more difficult than they should be?
We have one creditor that has replied to T&C that they will not accept less than the $286 payment; T&C had offered $125 a month. Now, last fall I had contacted the company to let them know to work out a payment arrangement, and a rep offered $150 a month. From Oct- Mar 2006 we paid them as agreed, yet they kept sending emails about the acct being under review because payments weren't being made. I would just forward the emails to the collections rep I spoke with in September, and she would take care of it.