I thought I was going crazy since we could no longer pull up the web site for these people. They have cleared 5 of my 6 accounts with the last one still on the books for over one year and my $ 2500 still in thier back account. Did this just happen? The last time I was able to access them was about 1 month ago. I will be joining all to file my complaint and hope to get my money back. Should I also get my records from the bank of the debits that were made. Because they never sent any paperwork other than the intial information packet.