I entered a debt settlement with Chase bank. The settlement was for three payments. Chase has record of the first two payments, however, says they did not receive the 3rd and final payment. I made the third payment on the date as agreed and have my bank statement showing it was taken from my account. However, what was taken from my account was $300 more than what Chase agreed in writing. I called numerous times, sent a letter with my bank statement. They sent my case to a lawyer whom I also sent confirmation of payment. My case went to arbitration. This is where I made a mistake.