Hi everyone
I work in a collection agency (whose name I don’t want to share) and they are working with different projects at the same time for collection purposes. There are certain things which are confusing and this is why I am asking this long question and seeking its answers who are in this field and know the details better than me.
There are projects like medical insurance collection, educational loans collection, retail accounts collection and one more which is confusing and this is what I am going to ask here.