Someone passed this number for BOA on another thread....and I thank them...whoever it is. with everything going on, I forgot who it was...but want to say a BIG THANK YOU....I am so glad I found this group and am looking to pay it forward!!!
the number for Senior Account is: 1-866-429-1097
they are the most helpful and have the most knowledge. they are willing to settle my husband's debt at 20-25%. However, this is after 4 months deliquent. But at least it is a fair settlement...wait longer and you may do better, but my anxiety could not take any more.