We keep getting automated calls from Palisade Collections, LLC. The automated call says it's them, leaves a call back number and a reference number to use when calling back. However, when you call back their number, they require you input your social security number to go any further - they don't require you to put in the reference number they gave you.
Is this legal? I have attempted to contact them via certified mail, return receipt, for a DV and to inform them to cease calls as the debt is being disputed (they have attempted to collect a debt from my husband before that was not his).