I am in college and thought (mistakenly) that my Citibank student loan was in deferment. It wasn't. It defaulted to the guarantor, Arrowood Indemnity/Tuitiongard, under Sunrise Credit Services. They insist that it be paid in full (about $5000 that I don't have). I called Citibank and they said that there was no way they could reverse the claim because they can only do that once for the life of the loan, and they did it once in 2008 when I had been out of work for about a year. My dad cosigned for the original loan from Citibank, so Sunrise is calling/mailing him as well.


