Well,I'll try to make this as short as I can! I had been dealing with LVNV for over 6 months,sent dv letters,follow up,etc.,and no reply. All they did was pass it among their many agencies,so I did they same with them,no response. Today I got a call on recorder from lady stating I need to call back, this is an emergency,but she isn't threatening me,but if I don't call within 48 hours they will take action. So,just for fun I called. Turns out it is Universal Fidelity-who now says they are also under the LVNV umbrella. It started nice-then got ugly.